Personal Information

Contacts

Mailing Lists

 


The List Manager is here to allow you to manage your mailing lists online and in real time. To get an overview of how the List Manager works, please see the instructions below.

Personal Information
After you have logged on to your List Manager, you may click the Personal Information link on the left-hand navigation bar. Here you can check the information about yourself and make sure it is correct. You may also change your username and password in this section. To do so, click the Edit button located at the top and bottom of the Personal Information summary screen.

When you are finished editing the information, you must click the Save Changes button at the bottom.

To change your address, phone numbers, e-mail address, etc., please contact your Emerald sales representative.

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Contacts
Adding a New Contact - To add a new contact, first click the Contacts link on the left-hand navigation bar. Then click the Add New Record button in the Contacts Summary window.

When adding a contact, fill in the appropriate name and address information.1 Then indicate on the drop-down menu whether the contact is an existing client or prospect, and check the boxes for the mailing lists that the client will be included on. Click the Add button located at the top and bottom of the New Record screen. All additions will be dynamically saved to the database.

1When adding a new contact, if the zip code is filled in and the city and state fields are left blank, the system will fill in these fields automatically.

Editing a Contact - To edit a contact record, first click the Contacts link on the left-hand navigation bar. Then click the Edit button that appears next to the name of the contact you want to edit. After editing the contact information, scroll to the bottom of the Edit screen and simply click the Save Changes button. All changes will be dynamically saved to the database.

Deleting a Contact - To delete a contact record, first click the Contacts link on the left-hand navigation bar. Then click the Delete button that appears next to the name of the contact you want to delete. To confirm deletion, simply click the Delete It button at the bottom right-hand corner of the Deletion screen. All changes will be dynamically saved to the database.

The list options available from the Contacts screen are Printer-Friendly List, Download to Excel, and Download to Text. Their functions are as follows:

Printer-Friendly List - Allows you to view the list in alphabetical order as it would be printed, showing the contact name and address, as well as other information (phone, fax, e-mail, account no., client type, mailing list, etc.).

Download to Excel - This will download a copy of the contact information to Microsoft Excel onto your PC. Depending on your PC and browser, you may need to add the .xls extension at the end of the Excel file name. Once you add the .xls extension, you can disregard the "Save as Type" field.

Download to Text - This will download a copy of the contact information in comma-delimited ASCII text (csv) format. Depending on your PC and browser, you may need to add the .csv extension at the end of the plain text filename. Once you add the .csv extension, you can disregard the "Save as Type" field.

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Mailing Lists
The Mailing Lists link in the left-hand navigation bar will list your contacts by newsletter type. This is useful if you have purchased more than one newsletter and have separate lists for each. This section allows you to add, delete, and modify your contacts. If a contact is on more than one newsletter list, you will only need to edit the record once and the changes will be saved for each list. Here you can also view the printer-friendly list and download the Excel or text files to your computer.

The various options available on the Mailing List screen and their functions are as follows:

View List - Allows you to view the list in an editing format. The list is in alphabetical order, and each contact has an "edit" and "delete" key that can be used for changes/deletions.

View List (Printer-friendly) - Allows you to view the list in alphabetical order as it would be printed, showing the contact name and address, as well as other information (phone, fax, e-mail, account no., client type, mailing list, etc.). This list can be printed or downloaded only.

Add and Remove Contacts - This will list all contact names with a box next to each name. The box can be checked or unchecked in order to add or remove that client from the particular newsletter list being viewed.

Download to Exce l- This will download a copy of the contact information to Microsoft Excel on your PC. Depending on your PC and browser, you may need to add the .xls extension at the end of the Excel file name. Once you add the .xls extension, you can disregard the "Save as Type" field.

Download to Text - This will download a copy of the contact information in comma-delimited ASCII text (csv) format. Depending on your PC and browser, you may need to add the .csv extension at the end of the plain text file name. Once you add the .csv extension, you can disregard the "Save as Type" field.

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